Shipping Information
Shipping Policy
Shipping Policy for Fresh Baked Cookies
At our bakery, we take pride in baking fresh cookies made with the finest ingredients to ensure the highest quality and taste. To maintain the freshness of our cookies during transit, we have a shipping policy in place as follows:
- Shipping Days: We only ship orders Monday through Wednesday to ensure that your cookies arrive in the best possible condition. This prevents the cookies from being held in transit over the weekend, reducing the risk of potential spoilage.
- Shipping Method: We use 1-2 day shipping options to ensure that your cookies arrive as quickly as possible, while still maintaining their freshness. The shipping method may vary based on your location and the shipping carrier available in your area.
- Packaging: We carefully package our cookies in airtight containers or sealed bags to maintain their freshness during transit. We may also use additional insulation, such as ice packs, during warmer weather to prevent melting or softening of the cookies.
- Shipping Restrictions: Due to the perishable nature of our fresh baked cookies, we currently only ship within the United States. We do not ship to P.O. boxes or international addresses.
- Order Processing Time: Please allow 4-6 business days for us to process and prepare your order for shipment. Once your order is shipped, you will receive a confirmation email with tracking information so you can track the progress of your package.
- Delivery Time: The delivery time for your cookies will depend on the shipping method selected at checkout, as well as your location. Please note that unforeseen weather conditions or other unforeseen circumstances may affect the delivery time, and we are not responsible for delays caused by the shipping carrier.
- Special Requests: If you have any special requests regarding your shipping, such as expedited shipping or specific delivery dates, please contact us before placing your order. We will do our best to accommodate your requests, but additional charges may apply.
- Cookie Freshness: We recommend enjoying our cookies within a few days of receiving them for the best taste and freshness. If you plan to store the cookies for a longer period, we recommend freezing them in an airtight container to maintain their freshness.
We strive to provide the best possible shipping experience for our customers while ensuring that our fresh baked cookies arrive in perfect condition. If you have any questions or concerns about our shipping policy, please feel free to contact us. Thank you for choosing our bakery for your cookie cravings!